SocialWorlds Publications

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M. S. Ackerman, “Augmenting Organizational Memory: A Field Study of Answer Garden”, ACM Transactions on Information Ssystems, vol. 16, pp. 203–224, 1998. (615.44 KB)
M. S. Ackerman and Halverson, C. A., “Reexamining Organizational Memory”, Communications of the ACM, vol. 43, pp. 58–64, 2000. (97.89 KB)