SocialWorlds Publications
“A construction set for multimedia applications”, IEEE Software, vol. 6, no. 1, pp. 37-43, 1989.
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“Augmenting a window system with speech input”, IEEE Computer, vol. 23, pp. 50–56, 1990.
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“Thunderwire: A Field Study of an Audio-only Media Space”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 238–247.
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“Hanging on the 'Wire: A Field Study of an Audio-only Media Space”, ACM Transactions on Computer-Human Interaction, vol. 4, no. 1, pp. 39–66, 1997.
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“Considering an Organization's Memory”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48.
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“Organizational memory: processes, boundary objects, and trajectories”, in Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences (HICSS-32), 1999, p. 12–pp.
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“Reexamining Organizational Memory”, Communications of the ACM, vol. 43, pp. 58–64, 2000.
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“"Yeah, the Rush Ain'T Here Yet " Take a Break": Creation and Use of an Artifact As Organizational Memory”, in Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03), 2003, p. 113.2–.
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“Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization”, in Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work (CSCW'04), 2004, pp. 304–313.
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“Organizational memory as objects, processes, and trajectories: An examination of organizational memory in use”, Computer Supported Cooperative Work (CSCW) Journal, vol. 13, pp. 155–189, 2004.
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Resources, co-evolution and artifacts: Theory in CSCW. New York: Springer, 2007.
, “Virtual community maintenance with a collaborative repository”, in Proceedings of the American Society for Information Science and Technology Annual Meeting (ASIST'07), 2007, pp. 1–20.
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“The national virtual observatory”, in Scientific collaboration on the Internet, Cambridge, MA: MIT Press, 2008.
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“The national virtual observatory”, in Scientific collaboration on the Internet, Cambridge, MA: MIT Press, 2008.
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“Bringing the field into the lab: supporting capture and replay of contextual data for the design of context-aware applications”, in Proceedings of the 23nd annual ACM symposium on User interface software and technology (UIST ’10), 2010.
, “Designing Information to Facilitate Chronic Disease Management: Clinician-Patient Interactions in Diabetes Care”, in Health Informatics: A Patient-Centered Approach to Diabetes, Cambridge, MA: MIT Press, 2010, pp. 364-406.
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“Progressive Scenarios: A Rapid Method for Understanding User Interpretations of Technology”, in Proceedings of the 16th ACM Conference on Supporting Group Work (GROUP ’10), 2010.
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“Supporting Collaborative Help for Individualized Use”, in Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’11), 2011.
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“Supporting Re-Use in DIY Software Projects: A Gray-Box Approach”, in Workshop on Hacking, Tinkering, Crafts & Inventive Leisure Practices, ACM Conference on Computer-Supported Cooperative Work, 2011.
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“Collaborative help in chronic disease management: supporting individualized problems”, in Proceedings of the ACM Conference on Computer–Supported Cooperative Work (CSCW’12), 2012.
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“Cooperative documentation: the patient problem list as a nexus in electronic health records”, in Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work (CSCW ’12), 2012, pp. 853-862.
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“Identifying unmet informational needs in the inpatient setting to increase patient and caregiver engagement in the context of pediatric hematopoietic stem cell transplantation”, Journal of the American Medical Informatics Association, vol. 23, no. 1, pp. 94-104, 2015.
, “Soylent: A Word Processor with a Crowd Inside”, Commun. ACM, vol. 58, pp. 85–94, 2015.
, “Transition and Reflection in the Use of Health Information: The Case of Pediatric Bone Marrow Transplant Caregivers”, in Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW'15), 2015, pp. 1763-1774.
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“Expertise Finding: A Socio-Technical Design Space Analysis”, in Expertise, Communication, and Organizing, New York: Oxford University, 2016.
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