SocialWorlds Publications
“Considering an Organization's Memory”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48.
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“Collection Maintenance in the Digital Library} booktitle={Proceedings of the Second Annual Conference on the Theory and Practice of Digital Libraries (Digital Libraries' 95)”, presented at the 06/1995, 1995, pp. 39-48.
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Designing Healthcare That Works: A Socio-technical Approach. Cambridge, MA: Academic Press, 2018.
, “Collaborative support for informal information in collective memory systems”, Information Systems Frontiers, vol. 2, pp. 333–347, 2000.
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“Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105.
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“Social Regulation in an Online Game: Uncovering the Problematics of Code”, in Proceedings of the 16th ACM international conference on Supporting group work (GROUP’10), 2010.
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“Privacy in pervasive environments: next generation labeling protocols”, Personal and Ubiquitous Computing, vol. 8, pp. 430–439, 2004.
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“Social Activity Indicators: Interface Components for CSCW Systems”, in Proceedings of the 8th Annual ACM Symposium on User Interface and Software Technology (UIST'95), 1995, pp. 159–168.
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“Answer Garden: A Tool for Growing Organizational Memory”, in Proceedings of the ACM Conference on Office Information Systems (COCS'90), 1990, pp. 31–39.
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“Privacy Issues and Human-Computer Interaction”, in Security and usability: designing secure systems that people can use, Cambridge, MA: O'Reilly Media, 2005, p. 19--26.
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“The intellectual challenge of CSCW: the gap between social requirements and technical feasibility”, Human-computer interaction, vol. 15, pp. 179–203, 2000.
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“Sharing Knowledge and Expertise: The CSCW View of Knowledge Management”, Computer Supported Cooperative Work (CSCW) Journal, vol. 22, pp. 531-573, 2013.
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Resources, co-evolution and artifacts: Theory in CSCW. New York: Springer, 2007.
, “Social activity indicators for groupware”, Computer, vol. 29, pp. 37–42, 1996.
, “Providing Social Interaction in the Digital Library”, Digital Libraries ’94. College Station, TX, pp. 198-201, 1994.
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“Organizational memory: processes, boundary objects, and trajectories”, in Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences (HICSS-32), 1999, p. 12–pp.
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“The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275.
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“Definitional and contextual issues in organizational and group memories”, Information Technology & People, vol. 9, pp. 10–24, 1996.
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“The politics of design: Next generation computational environments”, in Computerization movements and technology diffusion: From mainframes to ubiquitous computing, New York: Information Today, 2008.
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“Reexamining Organizational Memory”, Communications of the ACM, vol. 43, pp. 58–64, 2000.
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“Designing Information to Facilitate Chronic Disease Management: Clinician-Patient Interactions in Diabetes Care”, in Health Informatics: A Patient-Centered Approach to Diabetes, Cambridge, MA: MIT Press, 2010, pp. 364-406.
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“I-DIAG: from community discussion to knowledge distillation”, in Communities and Technologies (C&T 2003), 2003, pp. 307–325.
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“Memory in the small: An application to provide task-based organizational memory for a scientific community”, in Proceedings of the Twenty-Eighth Hawaii International Conference on System Sciences (HICSS'95), 1995, pp. 323–332.
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“Definitional and contextual issues in organizational and group memories”, Information Technology & People, vol. 9, pp. 10–24, 1996.
, “Organizational memory as objects, processes, and trajectories: An examination of organizational memory in use”, Computer Supported Cooperative Work (CSCW) Journal, vol. 13, pp. 155–189, 2004.
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