SocialWorlds Publications
“Answer Garden: A Tool for Growing Organizational Memory”, in Proceedings of the ACM Conference on Office Information Systems (COCS'90), 1990, pp. 31–39.
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“Augmenting the Organizational Memory: A Field Study of Answer Garden”, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252.
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“Definitional and contextual issues in organizational and group memories”, in Proceedings of the Twenty-Seventh Hawaii International Conference on System Sciences (HICSS'94), 1994.
(127 KB)
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“Metaphors along the information highway”, in Proceedings of the Symposium on Directions and Impacts of Advanced Computing (DIAC’94), 1994.
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“Providing Social Interaction in the Digital Library”, Digital Libraries ’94. College Station, TX, pp. 198-201, 1994.
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“Collection Maintenance in the Digital Library} booktitle={Proceedings of the Second Annual Conference on the Theory and Practice of Digital Libraries (Digital Libraries' 95)”, presented at the 06/1995, 1995, pp. 39-48.
(116.28 KB)
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“Memory in the small: An application to provide task-based organizational memory for a scientific community”, in Proceedings of the Twenty-Eighth Hawaii International Conference on System Sciences (HICSS'95), 1995, pp. 323–332.
(174.06 KB)
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“Social Activity Indicators: Interface Components for CSCW Systems”, in Proceedings of the 8th Annual ACM Symposium on User Interface and Software Technology (UIST'95), 1995, pp. 159–168.
(170.02 KB)
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“Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105.
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“Definitional and contextual issues in organizational and group memories”, Information Technology & People, vol. 9, pp. 10–24, 1996.
(127 KB)
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“Do I Care?—Tell me what’s changed on the Web”, in Proceedings of the AAAI Spring Symposium on Machine Learning in Information Access, 1996, pp. 119-121.
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“Do-I-Care: A Collaborative Web Agent”, in Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. v.2, 273–274.
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“Thunderwire: A Field Study of an Audio-only Media Space”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 238–247.
(53.24 KB)
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“The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275.
(119.77 KB)
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“The Do-I-Care Agent: Effective Social Discovery and Filtering on the Web”, in Computer-Assisted Information Searching on Internet (RIAO'97), 1997, pp. 17–31.
(80.66 KB)
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“Hanging on the 'Wire: A Field Study of an Audio-only Media Space”, ACM Transactions on Computer-Human Interaction, vol. 4, no. 1, pp. 39–66, 1997.
(250.34 KB)
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“Considering an Organization's Memory”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48.
(101.13 KB)
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“Just Talk to Me: A Field Study of Expertise Location”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 315–324.
(60.96 KB)
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“Organizational memory: processes, boundary objects, and trajectories”, in Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences (HICSS-32), 1999, p. 12–pp.
(220.77 KB)
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“Privacy Critics: UI Components to Safeguard Users' Privacy”, in ACM Conference on Human Factors in Computing Systems (CHI'99, 1999, pp. 258–259.
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“Privacy in e-Commerce: Examining User Scenarios and Privacy Preferences”, in Proceedings of the 1st ACM Conference on Electronic Commerce (EC'99), 1999, pp. 1–8.
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“Beyond concern: Understanding net users' attitudes about online privacy”, The Internet upheaval: raising questions, seeking answers in communications policy, pp. 47–70, 2000.
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“Expertise Recommender: A Flexible Recommendation System and Architecture”, in Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work (CSCW'00), 2000, pp. 231–240.
(437.82 KB)
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“Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support”, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275.
(231.73 KB)
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“I-DIAG: from community discussion to knowledge distillation”, in Communities and Technologies (C&T 2003), 2003, pp. 307–325.
(607.7 KB)
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