SocialWorlds Publications
“Organizational memory as objects, processes, and trajectories: An examination of organizational memory in use”, Computer Supported Cooperative Work (CSCW) Journal, vol. 13, pp. 155–189, 2004.
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“Hanging on the 'Wire: A Field Study of an Audio-only Media Space”, ACM Transactions on Computer-Human Interaction, vol. 4, no. 1, pp. 39–66, 1997.
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“Answer Garden: A Tool for Growing Organizational Memory”, in Proceedings of the ACM Conference on Office Information Systems (COCS'90), 1990, pp. 31–39.
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Designing Healthcare That Works: A Socio-technical Approach. Cambridge, MA: Academic Press, 2018.
, “Privacy Critics: UI Components to Safeguard Users' Privacy”, in ACM Conference on Human Factors in Computing Systems (CHI'99, 1999, pp. 258–259.
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“Augmenting the Organizational Memory: A Field Study of Answer Garden”, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252.
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“Memory in the small: Combining collective memory and task support for a scientific community”, Journal of Organizational Computing and Electronic Commerce, vol. 9, pp. 105–127, 1999.
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“Privacy Issues and Human-Computer Interaction”, in Security and usability: designing secure systems that people can use, Cambridge, MA: O'Reilly Media, 2005, p. 19--26.
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“Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105.
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“Definitional and contextual issues in organizational and group memories”, Information Technology & People, vol. 9, pp. 10–24, 1996.
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“Simplifying User-Controlled Privacy Policies”, IEEE Pervasive Computing, vol. 8, no. 4, 2009.
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“Privacy in e-Commerce: Examining User Scenarios and Privacy Preferences”, in Proceedings of the 1st ACM Conference on Electronic Commerce (EC'99), 1999, pp. 1–8.
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“Knowledge Sharing and Yahoo Answers: Everyone Knows Something”, in Proceedings of the 17th International Conference on World Wide Web, 2008.
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“Rating Friends Without Making Enemies”, in Proceedings of the Fifth International AAAI Conference on Weblogs and Social Media, 2011.
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