SocialWorlds Publications

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A
M. S. Ackerman and Mcdonald, D. W., “Collaborative support for informal information in collective memory systems”, Information Systems Frontiers, vol. 2, pp. 333–347, 2000. (207.35 KB)
M. S. Ackerman, “Augmenting the Organizational Memory: A Field Study of Answer Garden”, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252. (166.74 KB)
M. S. Ackerman and Mirel, B., “Designing Information to Facilitate Chronic Disease Management: Clinician-Patient Interactions in Diabetes Care”, in Health Informatics: A Patient-Centered Approach to Diabetes, B. M. Hayes and Aspray, W. Cambridge, MA: MIT Press, 2010, pp. 364-406. (187.11 KB)
M. S. Ackerman, Dachtera, J., Pipek, V., and Wulf, V., “Sharing Knowledge and Expertise: The CSCW View of Knowledge Management”, Computer Supported Cooperative Work (CSCW) Journal, vol. 22, pp. 531-573, 2013. (495.6 KB)
M. S. Ackerman and McDonald, D. W., “Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
K
E. Kaziunas, Ackerman, M. S., and Veinot, T. C. E., “Localizing Chronic Disease Management: Information Work and Health Translations”, in Association for Information Science and Technology (ASIS&T) Annual Meeting, 2013. (321.98 KB)
N
K. K. Nam, Ackerman, M. S., and Adamic, L. A., “Questions in, Knowledge iN? A study of Naver’s Question Answering Community”, in ACM Conference on Human Factors in Computing Systems (CHI’09), 2009. (551.29 KB)
K. K. Nam and Ackerman, M. S., “Arkose: Reusing Informal Information in Online Communities”, in ACM Group 2007 Conference, 2007. (475.85 KB)
Z
X. Zhou, Zheng, K., Ackerman, M. S., and Hanauer, D. A., “Cooperative documentation: the patient problem list as a nexus in electronic health records”, in Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work (CSCW ’12), 2012, pp. 853-862. (330.5 KB)
X. Zhou, Ackerman, M. S., and Zheng, K., “Doctors and Psychosocial Information: Records and Reuse in Inpatient Care”, in Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’10), 2010. (157.78 KB)
X. Zhou, Ackerman, M. S., and Zheng, K., “Computerization and information assembling process: nursing work and CPOE adoption”, in Proceedings of the 1st ACM International Health Informatics Symposium (IHI ’10), 2010. (1.8 MB)
X. Zhou, Ackerman, M. S., and Zheng, K., “CPOE workarounds, boundary objects, and assemblages”, in Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’11), 2011. (410.23 KB)