SocialWorlds Publications

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2012
J. Yang, Adamic, L. A., Ackerman, M. S., Wen, Z., and Lin, C. - Y., “The Way I Talk to You: Sentiment Expression in an Organizational Context”, in ACM Conference on Human Factors in Computing Systems (CHI’12), 2012. (264.84 KB)
2000
M. S. Ackerman and Mcdonald, D. W., “Collaborative support for informal information in collective memory systems”, Information Systems Frontiers, vol. 2, pp. 333–347, 2000. (207.35 KB)
1998
D. W. McDonald and Ackerman, M. S., “Just Talk to Me: A Field Study of Expertise Location”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 315–324. (60.96 KB)
1997
M. S. Ackerman, Starr, B., Hindus, D., and Mainwaring, S. D., “Hanging on the 'Wire: A Field Study of an Audio-only Media Space”, ACM Transactions on Computer-Human Interaction, vol. 4, no. 1, pp. 39–66, 1997. (250.34 KB)
1996
M. S. Ackerman and McDonald, D. W., “Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
D. Hindus, Ackerman, M. S., Mainwaring, S. D., and Starr, B., “Thunderwire: A Field Study of an Audio-only Media Space”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 238–247. (53.24 KB)
M. S. Ackerman and Palen, L., “The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275. (119.77 KB)