SocialWorlds Publications
“Answer Garden: A Tool for Growing Organizational Memory”, in Proceedings of the ACM Conference on Office Information Systems (COCS'90), 1990, pp. 31–39.
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“Memory in the small: An application to provide task-based organizational memory for a scientific community”, in Proceedings of the Twenty-Eighth Hawaii International Conference on System Sciences (HICSS'95), 1995, pp. 323–332.
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“Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105.
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“Thunderwire: A Field Study of an Audio-only Media Space”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 238–247.
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“Hanging on the 'Wire: A Field Study of an Audio-only Media Space”, ACM Transactions on Computer-Human Interaction, vol. 4, no. 1, pp. 39–66, 1997.
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“Computing, social activity, and entertainment: A field study of a game MUD”, Computer Supported Cooperative Work (CSCW), vol. 7, pp. 87–122, 1998.
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“Just Talk to Me: A Field Study of Expertise Location”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 315–324.
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“Memory in the small: Combining collective memory and task support for a scientific community”, Journal of Organizational Computing and Electronic Commerce, vol. 9, pp. 105–127, 1999.
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“Collaborative support for informal information in collective memory systems”, Information Systems Frontiers, vol. 2, pp. 333–347, 2000.
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“Expertise Recommender: A Flexible Recommendation System and Architecture”, in Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work (CSCW'00), 2000, pp. 231–240.
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Social regulation of online multiplayer games. University of California, Irvine, PhD Thesis, 2004.
, “Privacy Issues and Human-Computer Interaction”, in Security and usability: designing secure systems that people can use, Cambridge, MA: O'Reilly Media, 2005, p. 19--26.
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“Virtual community maintenance with a collaborative repository”, in Proceedings of the American Society for Information Science and Technology Annual Meeting (ASIST'07), 2007, pp. 1–20.
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“Researching telemedicine: Capturing complex clinical interactions with a simple interface design”, Technical communication quarterly, vol. 17, pp. 358–378, 2008.
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“Bringing the field into the lab: supporting capture and replay of contextual data for the design of context-aware applications”, in Proceedings of the 23nd annual ACM symposium on User interface software and technology (UIST ’10), 2010.
, “Designing Information to Facilitate Chronic Disease Management: Clinician-Patient Interactions in Diabetes Care”, in Health Informatics: A Patient-Centered Approach to Diabetes, Cambridge, MA: MIT Press, 2010, pp. 364-406.
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“Social Regulation in an Online Game: Uncovering the Problematics of Code”, in Proceedings of the 16th ACM international conference on Supporting group work (GROUP’10), 2010.
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“Social Regulation in an Online Game: Uncovering the Problematics of Code”, in Proceedings of the 16th ACM international conference on Supporting group work (GROUP’10), 2010.
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“Culture Matters: A Survey Study of Social Q&A Behavior”, in Proceedings of the International Conference on Weblogs and Social Media (ICWSM’11), 2011.
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“The trouble with social computing systems research”, in Proceedings of the 2011 annual conference on Human factors in computing systems, extended abstracts (CHI EA ’11), 2011.
, “Successful Classroom Deployment of a Social Document Annotation System”, in ACM Conference on Human Factors in Computing Systems (CHI’12), May, 2012, 2012.
, “Soylent: A Word Processor with a Crowd Inside”, Commun. ACM, vol. 58, pp. 85–94, 2015.
, “Expertise Finding: A Socio-Technical Design Space Analysis”, in Expertise, Communication, and Organizing, New York: Oxford University, 2016.
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“User-Centered Design Groups to Engage Patients and Caregivers with a Personalized Health Information Technology Tool”, Biology of Blood and Marrow Transplantation, vol. 22, pp. 349–358, 2016.
, “User-Centered Design Groups to Engage Patients and Caregivers with a Personalized Health Information Technology Tool”, Biology of Blood and Marrow Transplantation, vol. 22, pp. 349–358, 2016.
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