SocialWorlds Publications

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2003
M. S. Ackerman, Swenson, A., Cotterill, S., and DeMaagd, K., I-DIAG: from community discussion to knowledge distillation, in Communities and Technologies (C&T 2003), 2003, pp. 307–325. (607.7 KB)
C. A. Halverson and Ackerman, M. S., "Yeah, the Rush Ain'T Here Yet " Take a Break": Creation and Use of an Artifact As Organizational Memory, in Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03), 2003, p. 113.2–. (1.09 MB)
2004
C. A. Halverson, Erickson, T., and Ackerman, M. S., Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization, in Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work (CSCW'04), 2004, pp. 304–313. (317.8 KB)
M. S. Ackerman and Halverson, C. A., Organizational memory as objects, processes, and trajectories: An examination of organizational memory in use, Computer Supported Cooperative Work (CSCW) Journal, vol. 13, pp. 155–189, 2004. (357.28 KB)
J. Teevan, Alvarado, C., Ackerman, M. S., and Karger, D. R., The Perfect Search Engine is Not Enough: A Study of Orienteering Behavior in Directed Search, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'04), 2004, pp. 415–422. (165.07 KB)
M. S. Ackerman, Privacy in pervasive environments: next generation labeling protocols, Personal and Ubiquitous Computing, vol. 8, pp. 430–439, 2004. (105.23 KB)
2005
M. S. Ackerman and Mainwaring, S. D., Privacy Issues and Human-Computer Interaction, in Security and usability: designing secure systems that people can use, L. Faith Cranor and Garfinkel, S. Cambridge, MA: O'Reilly Media, 2005, p. 19--26. (125.9 KB)
J. Zhang and Ackerman, M. S., Searching for Expertise in Social Networks: A Simulation of Potential Strategies, in Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work (Group'05), 2005, pp. 71–80. (1.71 MB)
2006
W. G. Lutters, Ackerman, M. S., and Zhou, X., Group information management, in Personal Information Management, W. P. Jones and Teevan, J. Seattle, WA: University of Washington Press, 2006, pp. 236–248. (75.68 KB)
2007
K. K. Nam and Ackerman, M. S., Arkose: Reusing Informal Information in Online Communities, in ACM Group 2007 Conference, 2007. (475.85 KB)
W. G. Lutters and Ackerman, M. S., Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support, Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 16, no. 3, pp. 341-372, 2007. (147.58 KB)
J. Zhang, Ackerman, M. S., and Adamic, L. A., CommunityNetSimulator: Using simulations to study online community networks, in Communities and Technologies 2007, 2007, pp. 295–321. (1.52 MB)
J. Zhang, Ackerman, M. S., and Adamic, L. A., Expertise networks in online communities: structure and algorithms, in Proceedings of the 16th international conference on World Wide Web (WWW'07), 2007, pp. 221–230. (696.28 KB)
M. S. Elliott, Ackerman, M. S., and Scacchi, W., Knowledge Work Artifacts: Kernel Cousins for Free/Open Source Software Development, in Proceedings of the 2007 International ACM Conference on Supporting Group Work (Group'07), 2007, pp. 177–186. (160.49 KB)
J. Zhang, Ackerman, M. S., Adamic, L. A., and Nam, K. K., QuME: A Mechanism to Support Expertise Finding in Online Help-seeking Communities, in Proceedings of the 20th Annual ACM Symposium on User Interface Software and Technology (UIST'07), 2007, pp. 111–114. (167.43 KB)
M. S. Ackerman, Halverson, C. A., Erickson, T., and Kellogg, W. A., Resources, co-evolution and artifacts: Theory in CSCW. New York: Springer, 2007.
D. L. Hansen, Ackerman, M. S., Resnick, P. J., and Munson, S., Virtual community maintenance with a collaborative repository, in Proceedings of the American Society for Information Science and Technology Annual Meeting (ASIST'07), 2007, pp. 1–20. (106.21 KB)
2008
J. Yang, Adamic, L. A., and Ackerman, M. S., Competing to Share Expertise: The Taskcn Knowledge Sharing Community., in ICWSM, 2008. (399.7 KB)
J. Yang, Adamic, L. A., and Ackerman, M. S., Crowdsourcing and Knowledge Sharing: Strategic User Behavior on Taskcn, in Proceedings of the 9th ACM Conference on Electronic Commerce, New York, NY, USA, 2008, pp. 246-255. (1.15 MB)
L. A. Adamic, Zhang, J., Bakshy, E., and Ackerman, M. S., Knowledge Sharing and Yahoo Answers: Everyone Knows Something, in Proceedings of the 17th International Conference on World Wide Web, 2008. (2.79 MB)
M. S. Ackerman, Hofer, E. C., and Hanisch, R. J., The national virtual observatory, in Scientific collaboration on the Internet, G. M. Olson, Zimmerman, A., and Bos, N. Cambridge, MA: MIT Press, 2008. (237.24 KB)
M. S. Ackerman, The politics of design: Next generation computational environments, in Computerization movements and technology diffusion: From mainframes to ubiquitous computing, M. S. Elliott and Kraemer, K. L. New York: Information Today, 2008. (81.5 KB)
B. Congleton, Ackerman, M. S., and Newman, M. W., The ProD Framework for Proactive Displays, in Proceedings of the 21st Annual ACM Symposium on User Interface Software and Technology (UIST'08), 2008, pp. 221-230. (3.25 MB)
B. Mirel, Barton, E., and Ackerman, M. S., Researching telemedicine: Capturing complex clinical interactions with a simple interface design, Technical communication quarterly, vol. 17, pp. 358–378, 2008. (187.11 KB)

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