SocialWorlds Publications

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Author Type [ Year(Desc)]
Filters: Keyword is collective help  [Clear All Filters]
1994
M. S. Ackerman, “Augmenting the Organizational Memory: A Field Study of Answer Garden”, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252. (166.74 KB)
1996
M. S. Ackerman and Palen, L., “The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275. (119.77 KB)
2009
K. K. Nam, Ackerman, M. S., and Adamic, L. A., “Questions in, Knowledge iN? A study of Naver’s Question Answering Community”, in ACM Conference on Human Factors in Computing Systems (CHI’09), 2009. (551.29 KB)
2011
J. Yang, Morris, M. Ringel, Teevan, J., Adamic, L. A., and Ackerman, M. S., “Culture Matters: A Survey Study of Social Q&A Behavior”, in Proceedings of the International Conference on Weblogs and Social Media (ICWSM’11), 2011. (673.51 KB)