SocialWorlds Publications

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Filters: Author is Lutters, Wayne G. and Keyword is technical support  [Clear All Filters]
2007
W. G. Lutters and Ackerman, M. S., Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support, Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 16, no. 3, pp. 341-372, 2007. (147.58 KB)
2002
W. G. Lutters and Ackerman, M. S., Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)