SocialWorlds Publications

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2007
W. G. Lutters and Ackerman, M. S., “Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support”, Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 16, no. 3, pp. 341-372, 2007. (147.58 KB)
J. Zhang, Ackerman, M. S., and Adamic, L. A., “CommunityNetSimulator: Using simulations to study online community networks”, in Communities and Technologies 2007, 2007, pp. 295–321. (1.52 MB)
J. Zhang, Ackerman, M. S., and Adamic, L. A., “Expertise networks in online communities: structure and algorithms”, in Proceedings of the 16th international conference on World Wide Web (WWW'07), 2007, pp. 221–230. (696.28 KB)
M. S. Elliott, Ackerman, M. S., and Scacchi, W., “Knowledge Work Artifacts: Kernel Cousins for Free/Open Source Software Development”, in Proceedings of the 2007 International ACM Conference on Supporting Group Work (Group'07), 2007, pp. 177–186. (160.49 KB)
J. Zhang, Ackerman, M. S., Adamic, L. A., and Nam, K. K., “QuME: A Mechanism to Support Expertise Finding in Online Help-seeking Communities”, in Proceedings of the 20th Annual ACM Symposium on User Interface Software and Technology (UIST'07), 2007, pp. 111–114. (167.43 KB)
M. S. Ackerman, Halverson, C. A., Erickson, T., and Kellogg, W. A., Resources, co-evolution and artifacts: Theory in CSCW. New York: Springer, 2007.
D. L. Hansen, Ackerman, M. S., Resnick, P. J., and Munson, S., “Virtual community maintenance with a collaborative repository”, in Proceedings of the American Society for Information Science and Technology Annual Meeting (ASIST'07), 2007, pp. 1–20. (106.21 KB)
2006
W. G. Lutters, Ackerman, M. S., and Zhou, X., “Group information management”, in Personal Information Management, W. P. Jones and Teevan, J. Seattle, WA: University of Washington Press, 2006, pp. 236–248. (75.68 KB)
2005
M. S. Ackerman and Mainwaring, S. D., “Privacy Issues and Human-Computer Interaction”, in Security and usability: designing secure systems that people can use, L. Faith Cranor and Garfinkel, S. Cambridge, MA: O'Reilly Media, 2005, p. 19--26. (125.9 KB)
J. Zhang and Ackerman, M. S., “Searching for Expertise in Social Networks: A Simulation of Potential Strategies”, in Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work (Group'05), 2005, pp. 71–80. (1.71 MB)
2004
C. A. Halverson, Erickson, T., and Ackerman, M. S., “Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization”, in Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work (CSCW'04), 2004, pp. 304–313. (317.8 KB)
M. S. Ackerman and Halverson, C. A., “Organizational memory as objects, processes, and trajectories: An examination of organizational memory in use”, Computer Supported Cooperative Work (CSCW) Journal, vol. 13, pp. 155–189, 2004. (357.28 KB)
J. Teevan, Alvarado, C., Ackerman, M. S., and Karger, D. R., “The Perfect Search Engine is Not Enough: A Study of Orienteering Behavior in Directed Search”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'04), 2004, pp. 415–422. (165.07 KB)
M. S. Ackerman, “Privacy in pervasive environments: next generation labeling protocols”, Personal and Ubiquitous Computing, vol. 8, pp. 430–439, 2004. (105.23 KB)
2003
M. S. Ackerman, Swenson, A., Cotterill, S., and DeMaagd, K., “I-DIAG: from community discussion to knowledge distillation”, in Communities and Technologies (C&T 2003), 2003, pp. 307–325. (607.7 KB)
C. A. Halverson and Ackerman, M. S., “"Yeah, the Rush Ain'T Here Yet " Take a Break": Creation and Use of an Artifact As Organizational Memory”, in Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03), 2003, p. 113.2–. (1.09 MB)
2002
W. G. Lutters and Ackerman, M. S., “Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support”, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)
2001
M. Ackerman, Darrell, T., and Weitzner, D. J., “Privacy in context”, Human–Computer Interaction, vol. 16, pp. 167–176, 2001. (34.5 KB)
2000
L. Faith Cranor, Reagle, J., and Ackerman, M. S., “Beyond concern: Understanding net users' attitudes about online privacy”, The Internet upheaval: raising questions, seeking answers in communications policy, pp. 47–70, 2000. (57.14 KB)
D. W. McDonald and Ackerman, M. S., “Expertise Recommender: A Flexible Recommendation System and Architecture”, in Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work (CSCW'00), 2000, pp. 231–240. (437.82 KB)
1999
M. S. Ackerman and Halverson, C. A., “Organizational memory: processes, boundary objects, and trajectories”, in Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences (HICSS-32), 1999, p. 12–pp. (220.77 KB)
M. S. Ackerman and Cranor, L., “Privacy Critics: UI Components to Safeguard Users' Privacy”, in ACM Conference on Human Factors in Computing Systems (CHI'99, 1999, pp. 258–259. (27.22 KB)
M. S. Ackerman, Cranor, L. Faith, and Reagle, J., “Privacy in e-Commerce: Examining User Scenarios and Privacy Preferences”, in Proceedings of the 1st ACM Conference on Electronic Commerce (EC'99), 1999, pp. 1–8. (75.03 KB)
1998
M. S. Ackerman and Halverson, C. A., “Considering an Organization's Memory”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48. (101.13 KB)
D. W. McDonald and Ackerman, M. S., “Just Talk to Me: A Field Study of Expertise Location”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 315–324. (60.96 KB)

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