<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>47</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Büyüktür, Ayşe G.</style></author><author><style face="normal" font="default" size="100%">Ackerman, Mark S.</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Information Work in Bone Marrow Transplant: Reducing Misalignment of Perspectives</style></title><secondary-title><style face="normal" font="default" size="100%">Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">articulation work</style></keyword><keyword><style  face="normal" font="default" size="100%">bone marrow transplant</style></keyword><keyword><style  face="normal" font="default" size="100%">caregiving</style></keyword><keyword><style  face="normal" font="default" size="100%">chronic illness</style></keyword><keyword><style  face="normal" font="default" size="100%">collaboration</style></keyword><keyword><style  face="normal" font="default" size="100%">health informatics</style></keyword><keyword><style  face="normal" font="default" size="100%">information overload</style></keyword><keyword><style  face="normal" font="default" size="100%">information work</style></keyword><keyword><style  face="normal" font="default" size="100%">medical informatics.</style></keyword><keyword><style  face="normal" font="default" size="100%">patient help</style></keyword><keyword><style  face="normal" font="default" size="100%">patient information</style></keyword><keyword><style  face="normal" font="default" size="100%">temporal misalignment</style></keyword><keyword><style  face="normal" font="default" size="100%">temporality</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2017</style></year></dates><urls><web-urls><url><style face="normal" font="default" size="100%">Complete</style></url></web-urls></urls><pages><style face="normal" font="default" size="100%">1740–1752</style></pages><isbn><style face="normal" font="default" size="100%">978-1-4503-4335-0</style></isbn><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">&lt;p&gt;Patients are often overwhelmed in their efforts to understand their illnesses and determine what actions to take. In this paper, we want to show why care is sometimes not co-managed well between clinicians and patients, and the necessary information is often not well coordinated. Through a 2.5-year field study of an adult bone marrow transplant (BMT) clinic, we show there are different experiences of temporal ordering, or temporalities, between clinicians and patients (and their caregivers). We also show that misalignments between these temporalities can seriously affect the articulation (coordination) and information work that must go on for people to co-manage their conditions with clinicians. As one example, information flows can be misaligned, as a result of differing temporalities, causing sometimes an overwhelming amount of information to be presented and sometimes a lack of properly contextualized information. We also argue that these misalignments in temporalities, important in medicine, are a general coordination problem.&lt;/p&gt;</style></abstract></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>47</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Sacha Zyto</style></author><author><style face="normal" font="default" size="100%">David R. Karger</style></author><author><style face="normal" font="default" size="100%">Mark S. Ackerman</style></author><author><style face="normal" font="default" size="100%">Mahajan, Sanjoy</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Successful Classroom Deployment of a Social Document Annotation System</style></title><secondary-title><style face="normal" font="default" size="100%">ACM Conference on Human Factors in Computing Systems (CHI’12), May, 2012</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">annotation</style></keyword><keyword><style  face="normal" font="default" size="100%">collaboration</style></keyword><keyword><style  face="normal" font="default" size="100%">e-learning</style></keyword><keyword><style  face="normal" font="default" size="100%">forum</style></keyword><keyword><style  face="normal" font="default" size="100%">hypertext</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2012</style></year><pub-dates><date><style  face="normal" font="default" size="100%">05/2012</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">Complete-OnlyDOI</style></url></web-urls></urls><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">&lt;p&gt;NB is an in-place collaborative document annotation website targeting students reading lecture notes and draft textbooks. Serving as a discussion forum in the document margins, NB lets users ask and answer questions about their reading material &lt;em&gt;as they are reading&lt;/em&gt;. NB users can read and annotate documents using their web browsers, without any special plug-ins. We describe the NB system and its evaluation in real class environment, where students used it to submit their reading assignments, ask questions and get or provide feedback. We show that this tool can be and has been successfully incorporated into a number of different classes at different institutions. To understand how and why, we focus on a particularly successful class deployment where the instructor adapted his teaching style to take students&#039; comment into account. We analyze the annotation practices that were observed - including the way geographic locality was exploited in ways unavailable in traditional forums - and discuss general design implications for online annotation tools in academia.&lt;/p&gt;</style></abstract></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>47</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Mark S. Ackerman</style></author><author><style face="normal" font="default" size="100%">Cranor, Lorrie</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Privacy Critics: UI Components to Safeguard Users&#039; Privacy</style></title><secondary-title><style face="normal" font="default" size="100%">ACM Conference on Human Factors in Computing Systems (CHI&#039;99</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">agent architectures</style></keyword><keyword><style  face="normal" font="default" size="100%">collaboration</style></keyword><keyword><style  face="normal" font="default" size="100%">critics</style></keyword><keyword><style  face="normal" font="default" size="100%">critics architecture</style></keyword><keyword><style  face="normal" font="default" size="100%">P3P</style></keyword><keyword><style  face="normal" font="default" size="100%">platform for privacy preferences</style></keyword><keyword><style  face="normal" font="default" size="100%">privacy</style></keyword><keyword><style  face="normal" font="default" size="100%">World Wide Web</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">1999</style></year></dates><urls><web-urls><url><style face="normal" font="default" size="100%">Complete</style></url></web-urls></urls><pages><style face="normal" font="default" size="100%">258–259</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">&lt;p&gt;Creating usable systems to protect online privacy is an inherently difficult problem. Privacy critics are semiautonomous agents that help people protect their online privacy by offering suggestions and warnings. Two sample critics are presented.&lt;/p&gt;</style></abstract></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>47</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Mark S. Ackerman</style></author><author><style face="normal" font="default" size="100%">Starr, Brian</style></author><author><style face="normal" font="default" size="100%">Pazzani, Michael</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">The Do-I-Care Agent: Effective Social Discovery and Filtering on the Web</style></title><secondary-title><style face="normal" font="default" size="100%">Computer-Assisted Information Searching on Internet (RIAO&#039;97)</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">agents</style></keyword><keyword><style  face="normal" font="default" size="100%">collaboration</style></keyword><keyword><style  face="normal" font="default" size="100%">expertise finding</style></keyword><keyword><style  face="normal" font="default" size="100%">expertise sharing</style></keyword><keyword><style  face="normal" font="default" size="100%">machine learning</style></keyword><keyword><style  face="normal" font="default" size="100%">social filtering</style></keyword><keyword><style  face="normal" font="default" size="100%">World Wide Web</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">1997</style></year></dates><urls><web-urls><url><style face="normal" font="default" size="100%">Complete</style></url></web-urls></urls><pages><style face="normal" font="default" size="100%">17–31</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">&lt;p&gt;The Web is a vast, dynamic source of information and resources. Because of its size and diversity, it is increasingly likely that if the information one seeks is not already there, it will be soon. Unfortunately, finding the right places to look, and persistently revisiting those places until the information is available is an onerous task. In this paper, we describe Do-I-Care (DICA), an agent that uses both technical and social mechanisms to ease the burden of locating &quot;interesting&quot; new information and resources on the Web.&lt;/p&gt;&lt;p&gt;DICA monitors Web pages previously found by the agent&#039;s user to be relevant for any changes. It then compares these changes against a user model, classifies them as potentially interesting or not, and reports the interesting changes to the user. The user model is derived by accepting relevance feedback on changes previously found. Because the agent focuses on changes to known pages rather than discovering new pages, we increase the likelihood that the information found will be interesting.&lt;/p&gt;&lt;p&gt;DICA combines an effortless collaboration mechanism with the natural incentives for individual users to maintain and train their own agents. Simply by pointing DICA agents at other agents, changes and opinions can be propagated from agent to agent automatically. Thus, individuals train and use DICA for themselves, but by using a simple technical mechanism, other users can use those results without the additional effort that often accompanies collaboration.&lt;/p&gt;</style></abstract></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>47</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Starr, Brian</style></author><author><style face="normal" font="default" size="100%">Mark S. Ackerman</style></author><author><style face="normal" font="default" size="100%">Pazzani, Michael</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Do-I-Care: A Collaborative Web Agent</style></title><secondary-title><style face="normal" font="default" size="100%">Conference on Human Factors in Computing Systems (CHI&quot;96)</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">agents</style></keyword><keyword><style  face="normal" font="default" size="100%">collaboration</style></keyword><keyword><style  face="normal" font="default" size="100%">expertise finding</style></keyword><keyword><style  face="normal" font="default" size="100%">expertise sharing</style></keyword><keyword><style  face="normal" font="default" size="100%">machine learning</style></keyword><keyword><style  face="normal" font="default" size="100%">social filtering</style></keyword><keyword><style  face="normal" font="default" size="100%">social search</style></keyword><keyword><style  face="normal" font="default" size="100%">World Wide Web</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">1996</style></year></dates><urls><web-urls><url><style face="normal" font="default" size="100%">Complete</style></url></web-urls></urls><pages><style face="normal" font="default" size="100%">v.2, 273–274</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">&lt;p&gt;Social filtering and collaborative resource discovery mechanisms often fail because of the extra burden, even tiny, placed on the user. This work proposes an innovative World Wide Web agent that uses a model of collaboration that leverages the natural incentives for individual users to easily provide for collaborative work.&lt;/p&gt;</style></abstract></record></records></xml>