<style face="normal" font="default" size="100%">Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization</style>

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<style face="normal" font="default" size="100%">Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization</style>

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<style face="normal" font="default" size="100%">Organizational memory as objects, processes, and trajectories: An examination of organizational memory in use</style>

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<style face="normal" font="default" size="100%">"Yeah, the Rush Ain'T Here Yet " Take a Break": Creation and Use of an Artifact As Organizational Memory</style>

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<style face="normal" font="default" size="100%">Reexamining Organizational Memory</style>

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<style face="normal" font="default" size="100%">Considering an Organization's Memory</style>