Hanging on the 'Wire: A Field Study of an Audio-only Media Space

M. S. Ackerman, Starr, B., Hindus, D., and Mainwaring, S. D., “Hanging on the 'Wire: A Field Study of an Audio-only Media Space”, ACM Transactions on Computer-Human Interaction, vol. 4, no. 1, pp. 39–66, 1997.

Thunderwire: A Field Study of an Audio-only Media Space

D. Hindus, Ackerman, M. S., Mainwaring, S. D., and Starr, B., “Thunderwire: A Field Study of an Audio-only Media Space”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 238–247.

Answer Garden 2: Merging Organizational Memory with Collaborative Help

M. S. Ackerman and McDonald, D. W., “Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105.

Do I Care?—Tell me what’s changed on the Web

B. Starr, Ackerman, M. S., and Pazzani, M., “Do I Care?—Tell me what’s changed on the Web”, in Proceedings of the AAAI Spring Symposium on Machine Learning in Information Access, 1996, pp. 119-121.

Do-I-Care: A Collaborative Web Agent

B. Starr, Ackerman, M. S., and Pazzani, M., “Do-I-Care: A Collaborative Web Agent”, in Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. v.2, 273–274.

The Do-I-Care Agent: Effective Social Discovery and Filtering on the Web

M. S. Ackerman, Starr, B., and Pazzani, M., “The Do-I-Care Agent: Effective Social Discovery and Filtering on the Web”, in Computer-Assisted Information Searching on Internet (RIAO'97), 1997, pp. 17–31.

Considering an Organization's Memory

M. S. Ackerman and Halverson, C. A., “Considering an Organization's Memory”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48.

Just Talk to Me: A Field Study of Expertise Location

D. W. McDonald and Ackerman, M. S., “Just Talk to Me: A Field Study of Expertise Location”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 315–324.

Organizational memory: processes, boundary objects, and trajectories

M. S. Ackerman and Halverson, C. A., “Organizational memory: processes, boundary objects, and trajectories”, in Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences (HICSS-32), 1999, p. 12–pp.

Privacy Critics: UI Components to Safeguard Users' Privacy

M. S. Ackerman and Cranor, L., “Privacy Critics: UI Components to Safeguard Users' Privacy”, in ACM Conference on Human Factors in Computing Systems (CHI'99, 1999, pp. 258–259.

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