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Arkose: Reusing Informal Information in Online Communities

Arkose: Reusing Informal Information in Online Communities, Nam, Kevin K., and Ackerman Mark S. , ACM Group 2007 Conference, p.137-146, (2007)
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  • Arkose
  • collective help applications
  • design rationale
  • iDiag
  • information access
  • information distillation
  • information reuse
  • knowledge management
  • online communities
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