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2009
Questions in, Knowledge iN? A study of Naver's Question Answering Community, Nam, Kevin, Ackerman Mark S., and Adamic Lada A. , ACM Conference on Human Factors in Computing Systems (CHI'09), p.779-788, (2009) Abstract
2007
CommunityNetSimulator: Using Simulations to Study Online Community Network Formation and Implications, Zhang, Jun, Ackerman Mark S., and Adamic Lada , Proceedings of Communities and Technology 2007, p.28-38, (2007) Abstract
QuME: A Mechanism to Support Expertise Finding in Online Help-seeking Communities, Zhang, Jun, Ackerman Mark S., Adamic Lada, and Nam Kevin K. , Proceedings of the ACM Symposium on User Interface Systems and Technology (UIST'07), p.111-114, (2007) Abstract
2005
Searching for Expertise in Social Networks: A Simulation of Potential Strategies, Zhang, Jun, and Ackerman Mark S. , ACM Conference on Group Work (Group'05), p.71-80, (2005) Abstract
2002
Sharing Expertise: Beyond Knowledge Management, Ackerman, Mark S., Pipek Volkmar, and Wulf Volker , Cambridge, MA, (2002) Abstract
Who's There? The Knowledge Mapping Approximation Project, Ackerman, Mark S., Boster James S., Lutters Wayne G., and McDonald David W. , Sharing Expertise: Beyond Knowledge Management, Cambridge, MA, (2002) Abstract
2000
Expertise Recommender: A Flexible Recommendation System Architecture, McDonald, David W., and Ackerman Mark S. , ACM Conference on Computer Supported Cooperative Work (CSCW'2000), p.231-240, (2000) Abstract
Supporting Nuance in Groupware Design: Moving from Naturalistic Expertise Location to Expertise Recommendation, McDonald, David W. , University of California, Irvine. Ph.D. thesis, (2000) Abstract
1999
Recommenders for Expertise Management, Ackerman, Mark S., McDonald David, Lutters Wayne, and Muramatsu Jack , Workshop on Recommender Systems: Algorithms and Evaluation, ACM Conference on Information Retrieval (SIGIR'99), (1999) Abstract
1998
Just Talk to Me: A Field Study of Expertise Location, McDonald, David W., and Ackerman Mark S. , ACM Conference on Computer Supported Cooperative Work (CSCW '98), p.315-324, (1998) Abstract