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I just don't know why it's gone: Maintaining Informal Information Use in Inpatient Care,
, ACM Conference on Human Factors in Computing Systems (CHI'09), p.2061-2070, (2009)
Abstract
Questions in, Knowledge iN? A study of Naver's Question Answering Community,
, ACM Conference on Human Factors in Computing Systems (CHI'09), p.779-788, (2009)
Abstract
Arkose: Reusing Informal Information in Online Communities,
, ACM Group 2007 Conference, p.137-146, (2007)
Abstract
Knowledge Work Artifacts: Kernel Cousins for Free/Open Source Software Development,
, Proceedings of ACM Group 2007 Conference, p.177-186, (2007)
Abstract
Virtual Community Maintenance with a Repository,
, American Society for Information Science and Technology (ASIS&T) Annual Meeting, (2007)
Abstract
Group Information Management,
, Personal Information Management, Seattle, (2006)
Abstract
Behind the help desk: evolution of a knowledge management system in a large organization,
, ACM conference on Computer Supported Cooperative Work, p.304-313, (2004)
Abstract
Organizational Memory: Processes, Boundary Objects, and Trajectories,
, Computer Supported Cooperative Work: The Journal of Collaborative Computing, Volume 13, Issue 2, p.155-189, (2004)
Abstract
The Perfect Search Engine Is Not Enough: An Observational Study of Orienteering Behavior in Directed Search,
, ACM Conference on Human Factors in Computing Systems (CHI'04), p.415-422, (2004)
Abstract
Sharing Expertise: The Next Step for Knowledge Management,
, Social Capital and Information Technology, Cambridge, MA, (2003)
Abstract
Sharing Expertise: Beyond Knowledge Management,
, Cambridge, MA, (2002)
Abstract
Collaborative Support for Informal Information in Collective Memory Systems,
, Information Systems Frontiers, Volume 2, Issue 3-4, p.333-347, (2000)
Abstract
Re-Examining Organizational Memory,
, Communications of the ACM, Volume 43, Issue 1, Number 1, p.58-63, (2000)
Abstract
Memory in the Small: Combining Collective Memory and Task Support for a Scientific Community,
, Journal of Organizational Computing and Electronic Commerce, Volume 9, Issue 2-3, p.105-127, (1999)
Abstract
Organizational Memory: Processes, Boundary Objects, and Trajectories,
, Proceedings of the IEEE Hawaii International Conference of System Sciences (HICSS'99), (1999)
Abstract
Augmenting Organizational Memory: A Field Study of Answer Garden,
, ACM Transactions on Information Systems, Volume 16, Number 3, p.203-224, (1998)
Abstract
Considering an Organization's Memory,
, Computer Supported Cooperative Work (CSCW'98), p.39-48, (1998)
Abstract
The Do-I-Care Agent: Effective Social Discovery and Filtering on the Web,
, RIAO '97: Computer-Assisted Information Searching on the Internet, p.17-31, (1997)
Abstract
Answer Garden 2: Merging Organizational Memory with Collective Help,
, ACM Conference on Computer-Supported Cooperative Work (CSCW'96), p.97-105, (1996)
Abstract
Do-I-Care: A Collaborative Web Agent,
, ACM Conference on Human Factors in Computing Systems (CHI'96), p.short papers, 268-275, (1996)
Abstract
Collection Maintenance in the Digital Library,
, Digital Library '95, p.39-48, (1995)
Abstract
Such Easy-to-Use Systems! How Organizations Shape the Design and Use of Online Hlep,
, ACM Conference on Organizational Computing Systems (COOCS'95), p.280-288, (1995)
Abstract
Augmenting the Organizational Memory: A Field Study of Answer Garden,
, Conference on Computer-Supported Cooperative Work (CSCW'94), p.243-252, (1994)
Abstract
Answer Garden: A Tool for Growing Organizational Memory,
, ACM Conference on Office Information Systems, Cambridge, MA, p.31-39, (1990)
Abstract