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2002
Who's There? The Knowledge Mapping Approximation Project, Ackerman, Mark S., Boster James S., Lutters Wayne G., and McDonald David W. , Sharing Expertise: Beyond Knowledge Management, Cambridge, MA, (2002) Abstract
2000
Collaborative Support for Informal Information in Collective Memory Systems, Ackerman, Mark S., and McDonald David W. , Information Systems Frontiers, Volume 2, Issue 3-4, p.333-347, (2000) Abstract
Expertise Recommender: A Flexible Recommendation System Architecture, McDonald, David W., and Ackerman Mark S. , ACM Conference on Computer Supported Cooperative Work (CSCW'2000), p.231-240, (2000) Abstract
Supporting Nuance in Groupware Design: Moving from Naturalistic Expertise Location to Expertise Recommendation, McDonald, David W. , University of California, Irvine. Ph.D. thesis, (2000) Abstract
1998
Just Talk to Me: A Field Study of Expertise Location, McDonald, David W., and Ackerman Mark S. , ACM Conference on Computer Supported Cooperative Work (CSCW '98), p.315-324, (1998) Abstract
1996
Answer Garden 2: Merging Organizational Memory with Collective Help, Ackerman, Mark S., and McDonald David W. , ACM Conference on Computer-Supported Cooperative Work (CSCW'96), p.97-105, (1996) Abstract