Social Analyses of Online Communities

Jun Zhang, Kevin Nam, Jiang Yang, Lada Adamic | Find related papers

Keywords: online communities

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Naver QA (Nam, Adamic, and Ackerman)

In recent years the online venues for creating and exchanging knowledge have greatly expanded.  The knowledge creating and sharing venues took an interesting turn with the newly created general-purpose and open-to-public question-answer sites. What is unique about these QA sites is that they do not limit themselves to one or few focused topics as typical newsgroups and online discussion forums do. Rather, it readily invites people with varying interests in different topics, creating an extremely large repository of “everything one wants to know”. These sites run by participating users’ asking and answering activities, with some moderation features and incentive structures. Of these QA sites, we look at South Korea’s top QA site, Naver Jisik-In, and try to tease apart interesting aspects using a variety of methods, including social network analysis and quantitative and qualitative analyses.