Group Information Management

Publication Type:

Book Chapter

Source:

Personal Information Management, University of Washington Press, Seattle (2006)

URL:

http://www.eecs.umich.edu/~ackerm/pub/06e08/PIM-lutters-ackerman-zhou.prepress.pdf

Keywords:

information access

Abstract:

This chapter reviews the host of issues involved in the collaborative use of personal information. Topics covered include motivation, adoption patterns, interaction styles, control over personal information, privacy, and trust. The goal is to facilitate sharing personal information by considering these issues; fully considered, they can enable the cooperative adoption and use of tools to support group information management (GIM). GIM refers to the practice and the study of the individual actions performed to support group activity. The support of this information management behavior includes the ability to acquire, organize, maintain, retrieve and use artifacts such as documents (paper-based and digital), web pages, and email messages.

The list of issues is long, and we somewhat arbitrarily break that list into three sections. We will first consider a work context, examining the social issues in sharing and then the more technical and cognitive issues in sharing information. We then note some of the issues in group information systems overall that may impinge on the successful and adoption of GIM tools, again in a work setting. Next, we examine GIM in a different setting, the home and family. Finally, the chapter ends with a brief examination of interesting research possibilities for GIM.